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  1. Contacts - Allow duplicate contact names

    147 votes

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    80 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Tabitha Jardine commented  · 

    Getting this fault sorted would be huge benefit to many businesses and I was actually very surprised when I learnt that Xero couldn't do this. I do realise this is an accounting system but in reality people have the same names - as long as the contact details are different which they always are. I have used other (much older systems) that can do this. Please make this a priority Xero team :)