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    Regina Goh commented  · 

    If the system can print out a copy and state the necessary information such as:

    1) Invoice number that was overpaid
    2) The status of overpayment (e.g. under credit, is applied to specific invoice number)
    3) The amount overpaid.

    Will be convenient and reduce human error since necessary information is stated clearly.

    Regina Goh supported this idea  ·