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1. Contacts - Allow multiple addresses for a single contact record

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   422 comments  ·  For small businesses » Contacts & communication  ·  delete…  ·  Admin →
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   In development  ·  AdminKelly M (Community Manager, Xero) responded

   Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

   We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

   We appreciate your patience as we work through the complexities of adding this to ensure a robust and user-friendly solution. We'll provide further updates as we move forward with the development.

   Thank you again for your passionate feedback and for helping us prioritise the features that matter most to your businesses.

   Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

   We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

   We appreciate your patience as we work through the complexities… more

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   Alan Bramwell commented  ·  10 September, 2023  ·  Edit…  ·  delete…

   MARCH 2023 last update, how about another one!
   So viewing this thread you have been looking at introducing this for well over a year, why is not ready yet? With customers suggesting the update over ten years ago.
   This is a critical addition needed in the software. I am still in my trial period and will not be purchasing. Unfortunately I have invested many hours of time uploading debtors and creditors and customer contacts etc, and would never have bothered if I knew that you couldn't add multiple delivery addresses.
   I have a lot of customers who use multiple delivery addresses and need this information on their invoices. What's even worse than not being able to store multiple delivery addresses, is you allow the ability to edit a delivery address in a new invoice, BUT!! then you apply to all other previous invoices, WHY??. Every other accountancy software package has this functionality, its a basic must!!! why did I listen to my accountant, when he recommended this product.

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   Alan Bramwell supported this idea  ·  10 September, 2023