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  1. Contacts - Allow duplicate contact names

    147 votes

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    80 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    MohammedTahir Patel commented  · 

    When importing customers data from CSV it's giving an error if the customer's name is duplicating. It should not be the case. This is very obvious that there will be a same name for multiple customers. If needed have the customer # field to be unique.

    MohammedTahir Patel supported this idea  ·