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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Cable Tech Solutions commented  · 

    Anyone aware of software other than Quickbooks that can handle this address issue? It's difficult enough to deal with having to create multiple accounts for the same customer with many different branches, but I didnt realize when I change that branches deliver too address for a drop shipment for them, it will change all of my old invoices to that new address. That's just plain rediculous in the accounting world.

    I don't want to go back to QB, so anyone aware of another software similar to Xero that handles these multiple ship too addresses?

    Thanks

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    Cable Tech Solutions commented  · 

    Also in regards to Jenny's comment.... I can't believe updating an address will change past invoices?? That's insane! The software does so much so well but that's just accounting 101! You can't allow the software to change past invoices.

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    Cable Tech Solutions commented  · 

    Newer user here, came over from QB. I’ve already been creating multiple “customers” for my larger distributors, Anixter, Wesco, Graybar …. They also ask me to drop ship to THEIR customers. So now I Temporarily change the shipping address but have no way to remove “Anixter” from the ship too address. So the ship too looks something like “Anixter - Company X” then the temp address for my packing slips.

    Shipping to all the different branch locations of a single customer or drop shipping to THEIR customers was so simple in QB. There’s so much I like about Xero but this may be a deal killer for me

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    Cable Tech Solutions commented  · 

    I'm on a trial run to see if Xero can replace my use of QB. I was surprised that this feature isn't there...I ship to big distributors (Anixter, Wesco) who have locations all around the USA, but one billing address. I guess the only way to do this is to create the same customer multiple times with the different shipping addresses. Seems like a waste of time and maybe an accounting nightmare to send multiple overdue invoices.

    I would also need the billing and shipping addresses listed on the invoice I send to the customer so they know where product was shipped. James' post is concerning, that this was requested 12 years ago and it still hasent happened, so I guess it wont and I need to see if this is a deal killer to move forwarrd with Xero.

    Cable Tech Solutions supported this idea  ·