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1,432 votes
Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.
As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.
We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.
We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.
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Cable Tech Solutions
commented
Anyone aware of software other than Quickbooks that can handle this address issue? It's difficult enough to deal with having to create multiple accounts for the same customer with many different branches, but I didnt realize when I change that branches deliver too address for a drop shipment for them, it will change all of my old invoices to that new address. That's just plain rediculous in the accounting world.
I don't want to go back to QB, so anyone aware of another software similar to Xero that handles these multiple ship too addresses?
Thanks
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commented
Also in regards to Jenny's comment.... I can't believe updating an address will change past invoices?? That's insane! The software does so much so well but that's just accounting 101! You can't allow the software to change past invoices.
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commented
Newer user here, came over from QB. I’ve already been creating multiple “customers” for my larger distributors, Anixter, Wesco, Graybar …. They also ask me to drop ship to THEIR customers. So now I Temporarily change the shipping address but have no way to remove “Anixter” from the ship too address. So the ship too looks something like “Anixter - Company X” then the temp address for my packing slips.
Shipping to all the different branch locations of a single customer or drop shipping to THEIR customers was so simple in QB. There’s so much I like about Xero but this may be a deal killer for me
An error occurred while saving the comment Cable Tech Solutions
commented
I'm on a trial run to see if Xero can replace my use of QB. I was surprised that this feature isn't there...I ship to big distributors (Anixter, Wesco) who have locations all around the USA, but one billing address. I guess the only way to do this is to create the same customer multiple times with the different shipping addresses. Seems like a waste of time and maybe an accounting nightmare to send multiple overdue invoices.
I would also need the billing and shipping addresses listed on the invoice I send to the customer so they know where product was shipped. James' post is concerning, that this was requested 12 years ago and it still hasent happened, so I guess it wont and I need to see if this is a deal killer to move forwarrd with Xero.
Cable Tech Solutions
supported this idea
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@Kelly Munro is there any update on this? I just read through the new invoicing features being released and this is nowhere to be found.