Skip to content
← Share and support customer ideas for Xero

Settings and activity

2 results found

  1. Invoicing - Sending Invoices by SMS

    26 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    12 comments  ·  For small businesses » Business features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    working on it  ·  AdminKelly Middleton (Admin, Xero) responded

    Hi all, we wanted to share an update for our US customers that sending invoices via SMS is now available! We have just released this functionality and you can use the same Xero Central article as shared in the last update to understand the in's & out's of how this works. After this release we will be working on delivering this to the UK and NZ markets. As mentioned initially this is limited to the Stripe payment service but we will also be expanding this other payment services down the line.

     

     

    An error occurred while saving the comment
    Direct Gas commented  · 

    Why has the SMS functionality been made exclusive to Stripe users?

    There are alot of your customers that are unable to use Stripe as they're classified as a restricted business through Stripe.

    I know for certain it is a choice and not required technically, as it worked fine with no connection to Stripe during the beta. I will be looking elsewhere for accounting software if this is not rectified.

  2. Contacts: SMS reminders for invoices

    66 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    31 comments  ·  For small businesses » Contacts & communication  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, sending invoices via SMS is now available to all Australian users that have connected Stripe. With great uptake we're now looking to extend this feature, and the next region SMS will be launched to is the US. I'll keep you updated on it's release here. We'll continue working toward making this feature available to more users so any news of other regions will also be shared through this idea.

    Just to confirm for everyone here - It's not currently possible to set up send SMS for invoice reminders, to send an invoice via SMS you'll need to open each invoice and select this option from the 3 dot option menu in the top right of the invoice. Developing a more automated means may be something we look to do over time but isn't in the plans just yet.

    An error occurred while saving the comment
    Direct Gas commented  · 

    Was a great feature during Beta. but now we are required to be connected to Stripe to use it??? What of your customers that do not fit Stripes terms of service? It worked fine through beta testing without Stripe. Why not keep it that way?