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  1. 14 votes

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    Hi Sara, along with Credit Notes, there is also facilities for Overpayment and Prepayments. Would these commonly fit the scenarios in which you're describing here where large amounts of funds are transferred and perhaps a business overpays their invoices to the business through which a refund is then issued? 

    Bein quite a tied in feature to the payments model I want to be open that we don't have any immediate plans for changing this or adding a new type of transactions that would directly add refunds to an invoice. 

    Keith Electrical and Air Conditioning . supported this idea  · 
  2. 198 votes

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    Keith Electrical and Air Conditioning . supported this idea  · 
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    Keith Electrical and Air Conditioning . commented  · 

    Agree. This needs to fixed ASAP.

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    Keith Electrical and Air Conditioning . commented  · 

    This would be very handy for my clients.

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    Keith Electrical and Air Conditioning . commented  · 

    Hi John Hart. Im trying to set up Stagepay butt its doesnt work.
    Can you please inbox me at keithelectricalac@gmail.com
    I keep getting
    The details of this invoice have changed.
    Please contact the merchant to request a re-issued invoice.
    Eveery time ive tested sending the invoice. I havent edited any before sending and I believe its set up to Xero correctly.

  3. 27 votes

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    Keith Electrical and Air Conditioning . supported this idea  · 
  4. 3 votes

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    Thanks for sharing your idea about making this description clearer.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments, too.

    Keith Electrical and Air Conditioning . supported this idea  · 
  5. 6 votes

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    Hi everyone, though we appreciate you raising this idea with us, we don't have any intentions of supporting surcharging of Zip fees to customers from Xero invoices - There are some BNPL providers that have "no-surcharge" as part of their clauses, Zip being one of these. You can read more on their payment terms on Stripes website.

    Keith Electrical and Air Conditioning . supported this idea  ·