Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Sales Invoice - Select "reply to" email address from dropdown

    18 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    11 comments  ·  For small businesses » Business features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the interest in being able to change the reply to email when sending an invoice. This isn't something we have in our plans atm, but our product team are aware of this idea and we will continue to gain interest from our community for this here.

    Just to confirm currently within invoicing you'll be able to see the current reply to email from the preview of the invoice on the right hand side. If you'd like to change this before sending you'll need to hop across to the Email Settings. Thanks

    Brett Guise supported this idea  · 
    An error occurred while saving the comment
    Brett Guise commented  · 

    This is quite a big issue for us actually. We are aquiring a new arm to our business with a different name and have setup the branding themes and email templates. Only to find that the email address that its sent from us pre set as our default which has a different trading name. Both arms of the business are under the same LTD company but the emails we send need to be specific for that brand.

    If this suggestion is picked up, realistically when could this be implemented? After using Xero for over 10 years this may be a make or break for us as a company.