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  1. Files - PDF File Preview

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    5 comments  ·  For small businesses » Accounting features  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for the detail in your last message, Carlo. We appreciate some users may expect this to work differently, however as you have noted the files preview for PDF's is driven by the browser settings.

    If you're finding your PDF's download rather than being able to view them in your browser we would recommend looking at your browser settings to make sure the option to view in browser has been selected (as per the screenshot you shared).

    Being upfront this is not behavior that we're looking to change in the near future.

    An error occurred while saving the comment
    Beverley Weis commented  · 

    PDF not being previewed by Firefox either now, have cleared cache & cookies, but still not working. Have tried to save the file and sent to xero but not working still getting 'this file is not supported by this browser'.
    Yet i had an old file that I had previously viewed still under files - but cant preview that file now.
    I dont feel it is the browser, when it was working and now not?
    Xero support HELP