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  1. Sales Invoice - Select "reply to" email address from dropdown

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    11 comments  ·  For small businesses » Business features  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the interest in being able to change the reply to email when sending an invoice. This isn't something we have in our plans atm, but our product team are aware of this idea and we will continue to gain interest from our community for this here.

    Just to confirm currently within invoicing you'll be able to see the current reply to email from the preview of the invoice on the right hand side. If you'd like to change this before sending you'll need to hop across to the Email Settings. Thanks

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    Oliver Humpage commented  · 

    Even just being able to set a "default from" for each customer contact would be fine, rather than a dropdown in the invoice system, if that were easier to implement?

    This is really important for companies who have various departments or various areas of work. I do wildly different kinds of work through my company with different email addresses for each, and the current method is extremely cumbersome.

    Oliver Humpage supported this idea  ·