Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Online/Offline synching, to enter data when no internet connection.

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Users & setup » Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Gaining Support  ·  AdminPaul Hodges (Admin, Xero) responded

    Thanks for sharing this idea, we appreciate wanting to enable staff to keep working when your internet's down.

    If we were to work on a change like this, we'd have to consider the implications this could have if multiple people worked on the same items while they were offline, and how this data would sync when they reconnected to the internet.

    It's not something we have plans for, but we'll start to track the interest in your idea here, so feel free to share your idea with any colleagues that this could benefit. They can add their votes and comments to share additional detail about how this could improve their experience with Xero.

    An error occurred while saving the comment
    Gianpaolo Santoro commented  · 

    I'm going to be honest; offline syncing needs to be a thing. The amount of time wasted from Xero crashing and needing to wait until its back online is annoying.

    It's not just doing returns and BAS's that we use XERO for. We have Xero Practice Manager which is literally our whole management system where we look up contacts and other information to complete general administration tasks.

    A way you guys can do this is creating a desktop version/ and/or another offline version that auto synchs when your servers are back online after crashing and/or as this thread mentions having internet again.

    Yes for security purposes there's a reason you probably haven't done this, but this is really a big issue that needs to be fixed.

    Gianpaolo Santoro supported this idea  ·