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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    389 votes

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    We’ll send you updates on this idea

    319 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Sam Foster commented  · 

    Totally agree. I didn't mean it was an acceptable solution, it's a cumbersome workaround. Seems like a pretty basic feature to me.

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    Sam Foster commented  · 

    I currently send invoices and quotes to myself, then send to the customer from my business email directly.

    Sam Foster supported this idea  ·