The lack of functionality on sent document packs is frustrating and causes unnecessary work all round. As per below comments, this creates confusion and concern with clients, and more work every time. The ability to turn off the notification of cancellation and/or to be send a message along with cancellation would help greatly.
The lack of functionality on sent document packs is frustrating and causes unnecessary work all round. As per below comments, this creates confusion and concern with clients, and more work every time. The ability to turn off the notification of cancellation and/or to be send a message along with cancellation would help greatly.