Settings and activity
2 results found
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33 votes
Thanks for raising this with us team.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
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Debbie Brodie
supported this idea
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12 votes
Hi, thanks for sharing this idea, and letting us know the changes that matter most for you.
Now it's up to the community to get behind and support it with their votes and comments.
In the meantime as you've likely noticed, there are placeholders for Statement Balance, Balance With Currency and Symbol, and Balance With Symbol that you might use in the email template.
An error occurred while saving the comment Debbie Brodie
commented
Totally agree with Lisa, the "Overdue" does appear aggressive & has the ability to upset valued customer.
It would make sense to have the option to turn this off, if not required.
The alternative for us would be to just print (or drag & drop) the PDF & just email this as is - which would be a step backwards!
As I previously commented on another thread - we must have the option to turn this feature off. The "Overdue" does appear aggressive & could potentially upset valued customers. We really don't want to go back to the days of printing statements & emailing individually!