Skip to content

Settings and activity

2 results found

  1. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    An error occurred while saving the comment
    Debbie Brodie commented  · 

    As I previously commented on another thread - we must have the option to turn this feature off. The "Overdue" does appear aggressive & could potentially upset valued customers. We really don't want to go back to the days of printing statements & emailing individually!

    Debbie Brodie supported this idea  · 
  2. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi, thanks for sharing this idea, and letting us know the changes that matter most for you.

    Now it's up to the community to get behind and support it with their votes and comments.

    In the meantime as you've likely noticed, there are placeholders for Statement Balance, Balance With Currency and Symbol, and Balance With Symbol that you might use in the email template.

    An error occurred while saving the comment
    Debbie Brodie commented  · 

    Totally agree with Lisa, the "Overdue" does appear aggressive & has the ability to upset valued customer.
    It would make sense to have the option to turn this off, if not required.
    The alternative for us would be to just print (or drag & drop) the PDF & just email this as is - which would be a step backwards!