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  1. Contacts - Allow duplicate contact names

    177 votes

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    92 comments  ·  Contacts & files » Contact  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    David Wilkins commented  · 

    Has anybody at Xero done anything at all to resolve this simple, but fundamental database design issue? Just needs someone to remove the unique index on the Customer_Name field. The field can still be indexed (non unique) and there should be no performance impact on read operations and theoretically a slight improvement on write operations as the uniqueness check is no longer performed.

    David Wilkins supported this idea  ·