Many firms send receipts and invoices by email, just a plain text or HTML email receipt/invoice. To have to send that to Xero's files we have to either a) print / print PDF, scan or take a photo and email or use xero app to add. It's a lot of steps b) take a photo of computer screen and email with attachment, or use xero app to attach that photo. Why not let users forward the email to Xero. Why insist on an attachment? It wastes so much time, creates messy files everywhere. Insisting on an attachment will be like insisting on a fax or a letter in a few years time. I guess you worry about lots of content in emails for those who do have attachments, but you could have another unique email address for invoices/receipts that are in the email itself. So you keep the current workflow, but add a new simple workflow for invoices and receipts in the email body.
Andy Beales
supported this idea
·
Many firms send receipts and invoices by email, just a plain text or HTML email receipt/invoice. To have to send that to Xero's files we have to either a) print / print PDF, scan or take a photo and email or use xero app to add. It's a lot of steps b) take a photo of computer screen and email with attachment, or use xero app to attach that photo. Why not let users forward the email to Xero. Why insist on an attachment? It wastes so much time, creates messy files everywhere. Insisting on an attachment will be like insisting on a fax or a letter in a few years time. I guess you worry about lots of content in emails for those who do have attachments, but you could have another unique email address for invoices/receipts that are in the email itself. So you keep the current workflow, but add a new simple workflow for invoices and receipts in the email body.