Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Contacts - Allow duplicate contact names

    184 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    96 comments  ·  Contacts & files » Contact  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

    An error occurred while saving the comment
    Soma Rádóczi commented  · 

    Also have the same issue. To be honest I dont even understand what's the actual benefit of using something like "name" for uniqueness. There can be multiple people having the same name in a real world scenario and this just makes everything error prone. The contacts already have an ID that is unique.

    Soma Rádóczi supported this idea  ·