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Aaron Duffy
supported this idea
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We have been using Xero for 4yrs now.
We are an events production company.
Our business generally sees bookings 6-9mths in advance.
We request a 20% deposit to secure the booking, then the remaining 80% is due 48hrs before the event (often 6-9mths later.)
In order to minimize admin for our small business (managing multiple invoices), and to remove confusion for our crew (we using the picking slip function in crew paperwork to ensure correct delivery of the event), we find having a single invoice as a "single point of truth" is the safest and most efficient and practical.
This means doing multiple invoices is not an elegant solution.
For the last 4 years we have created 1 invoice, and we have manually communicated to clients the deposit amount that is due.
This has been tricky integrating with Stripe as it would only process the full invoice.... So accepting payments was tricky, but we managed manually chasing this up.
Note, we also attached our rental agreements to our invoices for clients, and refer to this in the email template too.
When I saw the new deposit function I was honestly excited, and I have been really happy with how it works and how easy it is.
Literally the email template is the only place where I feel the ball has been dropped. If that is fixed this will be perfection.