Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Statements - Email template placeholder for Overdue Balance

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Gaining Support  ·  AdminPaul Hodges (Admin, Xero) responded

    Hi, thanks for sharing this idea, and letting us know the changes that matter most for you.

    Now it's up to the community to get behind and support it with their votes and comments.

    In the meantime as you've likely noticed, there are placeholders for Statement Balance, Balance With Currency and Symbol, and Balance With Symbol that you might use in the email template.

    An error occurred while saving the comment
    Rochene Maree Morgan commented  · 

    I'm wondering why the statements in June 2026 sent via email with the placeholders of "Balance Due" and "Overdue" plus all the individual invoices showing in the email body too and in July 2026, they sent old style, reverting back to just the attachment?
    This was an automatic update from Xero which I loved and now it's gone??