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  1. I've been using your Bill.com integration for the last couple of weeks and I already had to reach out to Xero support twice to make a simple change in Bill.com settings. This requires the user (me) to open a case in Xero which subsequently has Xero support open a case in Bill.com (and then Xero support going back and forth between Bill.com and the user).

    There should be either:

    1. a settings page within Xero for all the Bill.com settings and variables or,

    2. Ability to have credentials on Bill.com to update the Bill.com settings.

    Thanks

    2 votes

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  2. Under the old invoicing, when an invoice was emailed to a client for the first time, the email address used for that first invoice automatically populated the Contact card's email address at the time the invoice was sent.
    This meant that if the invoice was unpaid, the reminder would be able to go to the same person who received the invoice.
    However the new invoicing doesn't automatically populate the Contact's email address.
    This means an extra step is needed to ensure the Contact card is updated.
    If this step isn't taken, then the automated reminders don't go out.
    Automation is…

    4 votes

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    Hi Jo, interesting one here as some users would like the contact to be update but also others that wouldn't. It'll be good to get a sense of users that would like to see the contact record updated with the email used when sending from your idea here.

    No plans to change this behaviour at present but we'll share if there's any news.

  3. After the customer accepts the quote, we need to book the work in. It doesn't get invoiced until the work is complete. It would be helpful if we could add an "Expected Start Date" to quotes after they've been accepted, or at least be able to mark it as "Booked".

    2 votes

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  4. As with invoices could you add this function to quotes as well to make things easier

    3 votes

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  5. Currently when selecting invoices to include in a batch deposit you can only select what's on the current screen, when you click to the next screen you lose the selections you made on the previous screen. I have thousands of invoices awaiting payment, even with the max display amount of 200, it's 30+ screens to scroll through. I have to create multiple batch deposits in order to capture everything that's being taken to the bank that day. Please add a search field that will save and allow multiple invoices to be included in batch deposits.

    1 vote

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  6. Bank Feed - J.P. Morgan Chase

    For Xero to expand their bank feed connections to develop feed that supports J.P. Morgan Chase bank

    CHASAU2X

    2 votes

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  7. It would be really useful to be able to put my supplier quotes on to Xero as some of my jobs have numerous quotes from different suppliers. It would make it easier to compare them and then generate our own quotes to our customers from these.

    1 vote

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    Hi Zoe, could you use draft purchase orders as a means to record a quote you've received from a supplier? Once confirmed with your customer you could delete the unneeded purchase orders and create a quote for your customer, or it's possible to Copy a purchase order to a draft invoice which may be an option?

  8. I would like to be able to drag and drop supplier invoices as PDFs into the JAX chat window as attachments.

    JAX should allow me to include additional prompts before processing the invoice.

    For example, how to handle different situations such as shipping and taxes listed in the supplier invoice.

    It would also be great if JAX could support currency conversion.

    For example:

    • Please import these bills and update the supplier contact details.
    • Assume the bills are tax exclusive.
    • Assume that the amounts on the invoice are MXN pesos and convert these to USD assuming the following USD exchange rate.

    2 votes

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    Appreciate you separating out the different ideas you have for JAX on the site here, Mark. This has also been shared back with our team.

    We'll begin to track the interest from the community in being able to use JAX to import supplier bills here.

    In the meantime you may find the Upload feature in Bills handy for this sort of entry - however just to note it doesn't support currency conversion atm so will still require manually updating to reflect the correct currency.

  9. I would like to be able to use JAX prompts to search bills to pay or to ask general questions about previously paid bills.

    For example:

    • Show me all the bills paid to supplier X before/after invoice date [insert date]
    • Show me all the bills for this amount [insert amount]
    • Find all the bills that were created with Tax Inclusive (or Tax Exclusive or No Tax).
    • Start a new bill for supplier [insert supplier name] with the following item codes [insert list of item codes]

    Currently, JAX doesn't seem to have any knowledge about bills.

    It also seems to assume…

    1 vote

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    Thanks for your feedback, Mark. I've made sure this is shared with our product team.

    We're continuously looking to prioritise use cases which our customers get most value from, so it's great to hear other ways you'd like to use JAX, here.

    We'll keep you updated as we introduce more use cases. 

  10. What Xero management fail to appreciate that having this feature they will obtain a substantial number of customers who need this feature and many more that are using QuickBooks. If anyone know of an alternative please share on this channel. I'm exploring Thriday to make this feature available soon.

    0 votes

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  11. In repeating invoices we often use the tax year mostly in this format 2025/26 but also 25/26.
    Whilst we can use placeholders [year]/[year+1] to give us 2025/2026 it is not ideal and this would need changing after the December invoices which is administratively the same as manually changing the tax year in the invoices at the beginning of the tax year.
    It would be good to be able to use [taxyear] and not have to change it again.
    This would be really easy to implement, therefore it probably will be overlooked. Here's hoping.

    1 vote

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  12. For businesses that only leverage ACH bank transfers as a form of payment, allow users the ability to remove all credit card logos from the invoice. It's not currently possible to remove the Visa and Mastercard logos from your invoices, when using Stripe as a payment service.

    5 votes

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  13. Please can you consider offering a accounts transaction report that allows you to see transaction by unique customer account number - otherwise what is the point of having a unique customer account number?

    4 votes

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  14. Can the tracking category be "text wrapped" so that the full description can be seen? I often have to click edit to see the full description of the tracking category which takes takes time.
    - see image attached... The account description has 3 lines, please could the tracking category also have space to see full description.
    Thanks

    2 votes

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  15. Hi Xero,
    It would be great if the status of bills/invoices that are partially paid could be highlighted in a different color and labeled as 'PARTIALLY PAID' or something similar.

    3 votes

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  16. Ability to add a note for the bills sent to directly to Xero.
    For example a reference for the bill.

    2 votes

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  17. In the Bills section under- New Bill and Upload Bill you cannot currently drag and drop the file from an email into the box. You either have to email or download the file would be time saving if you could just drag and drop straight from email into the new bill box.

    5 votes

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  18. Allow "recurring transactions" like in Myob where those users can set a "job" code to a recurring transactions of multiple lines.. allow for a job eg. Service Vehicle. in one code. for several repeating items

    1. -- labour
    2. -- materials
    3. -- epa ...
    2 votes

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  19. New Invoicing - Remove the edit button in the item list. It is inconvenient and makes completing an invoice with multiple items harder than the new invoicing already is.

    2 votes

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    Appreciate customers use Xero in different ways, Meradene. Want to be open that we don't have any plans to remove this option, but we'll begin to get a sense of the interest of this from the idea here.

  20. Allow users to put in mileage claims at a nil rate per mile.
    This would allow the invoicing team to pick up mileage to charge to clients that is not claimed by operational staff: for example, where operational staff have a vehicle provided by the company.

    2 votes

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