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  1. After saving a payment directly inside an invoice, if the reference field is incorrect, we cannot edit it. We can only remove and redo.

    1 vote

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  2. When we search for an item - there only seems to be limited ways of doing this. If more than one item is bundled up in a total then it is impossible to find. Eg. Would be good to find all items of a certain price (net) and then do ID when trying to sort out something or other.

    1 vote

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  3. The buttons linking to detailed reports from the project profitability tab don't go to the place they claim. They just take you to a blank report view. Very useless and pretty annoying. The software is almost as buggy as Quickbooks. Anyway, here's a screencast showing what I mean: https://www.dropbox.com/s/5hplwiontob2vq4/uselessButtons.mov?dl=0

    5 votes

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    Hi all, leading on from our last update we're going to move this idea to 'Delivered' with the change the team made to Projects in August last year (apologies for the late update here!) You'll now find that all the reports on the profitability tab take you to the report, filtered to the project you were on 🌟

  4. Not quite sure if this is applicable here, but it would be good if there was a newsletter of sorts to announce any new apps that is released on the Xero App Store. It'll be good if there was a update of sorts whenever a new integration for Xero was released, especially for clients who're still looking for the right app to sign up for.

    2 votes

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    Like your thinking in how we could better surface apps that could help your clients needs. You may have seen that we've made a few updates to our App you now have options to Discover and select New and Noteworthy integrations 😁

  5. On the newly rolled out quote form, have the ability to change the default 'Send me a copy' when emailing the quote.
    Why would I want to send myself a copy when I have all my quotes available to me directly through Xero?!

    3 votes

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    Hi all

    The 'send me a copy' field remembers the last setting used. So, if you untick this for one, it should default to unticked for the next one and following ✅ 

  6. Tax Lookup should be available in New Invoicing

    2 votes

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    Xero has recently partnered with Avalara, a leader in tax automation software, to provide automatic, accurate sales tax calculations on new invoices and simple, state-based sales tax reports to make it easier to prepare for filing.
    This new auto tax feature will apply the tax rate automatically by location which sounds like what you’re asking for 😊  See here for more information, and a demo video.

  7. Font Size: It would be helpful to increase the default zoom on the invoice view when processing invoices as the print view on invoices become very small and difficult to read without having to zoom in with the plus sign, which again does not enable you to see the whole invoice, which means you have to use the arrow bars. My suggestion would be Xero enables you to drag the invoice to a second screen rather than having to download it every time?

    1 vote

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  8. To save on screen real estate, after selecting the item, don't display the description in the "Item" column. This small column wraps the description and takes up much needed screen space, when it is not necessary as the description repeats itself in the very next column "Description"

    Our quotes and invoices can have 40-100 lines of product on them, and after zooming out as much as possible ( but still be able to read the screen), only 14 lines can fit on the screen while in edit mode. This is because in the "Item" column, the item code is displayed,…

    2 votes

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  9. We have noticed with 'new' Xero that standard products & services we have set up now print on our quotations with the value of zero under Quantity, Price & Total columns.
    For us, most of these services are just standard statements and do not require a Quantity, Price or Total but we cannot remove the zero's.
    It looks strange on a quotation to include a zero value next to a statement which doesn't refer to values,
    'Old' zero didn't do this and would suggest that new Xero be updated to allow standard paragraphs to be added without values - as…

    1 vote

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    Thanks for your feedback, Gail - sorry we've not updated your idea here sooner. The team did make some improvements to Quotes one released. You should find you can now add description only lines that will not show any values if no quantity or price entered. 

  10. Please put the SEARCH feature back on the dashboard please- we use it throughout the day
    for just about everything

    3 votes

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    Appreciate your input here, Jeffrey and Tom. We’re aware that there was an issue around the time of your post here, where some users are unable to use global search on their Xero Dashboard. But our team has identified and resolved this (see our status page for more information). Sorry for the inconvenience.

    If there’s any widespread issue, we’ll post it on our status, so it’s good for you to check it as a point of reference. And if you still have issues with this, make sure to contact Xero Support so you can get an individual troubleshooting session with them.

    That being said, we’ll mark this thread as ‘delivered’ so the votes can be returned.

  11. To have the ability to show the Top 10 spending by contact chart for customers similar to chart available on the expense by contact report.

    1 vote

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    Sorry for not catching your idea here sooner, Tahlia. Appreciate the idea and this was fast to follow the Expense by Contact report. 


    Our report team have now added a chart to rhe Income by Contact report so you can view your top 10 customers the same as you can suppliers from the Expenses by Contact report. 🙂

  12. Ability to add a discount for unit price just for a single line item.

    Purpose: To save time from manually allowing percentage discounts.

    16 votes

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    Hi community, this is possible for invoices with the use of the discounts column where you'd only enter a discount for particular line items. With new invoicing you'll have the option to enter a discount as either a % or amount. 

    Alternatively if you'd just like Xero to calculate the unit price and not need this shown you could use Xero's inbuilt calculator to enter an equation that'll automatically calculate the price for you based on a given amount. 

    We have a separate thread going for the ability to add discounts to bills (accounts payable invoices) that some of you may like to join for any updates. 

  13. Hi Team,

    When entering one quote that runs into multiple pages I always save the work intermittently. Just incase there is a computer software or power issue. However the two options available are Save & close and Save and Add another. Could you please add the feature to Save and Continue? It will be a great help. Also Please reconsider reintroducing the Shortcuts (Using the tab) rather than the mouse click option for every item. It is not an efficient way.

    1 vote

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    Hey Shirani 👋 when creating a quote in Xero, you have three options for saving.


    As you’ve already found, you can ‘save and continue’ or ‘save and add another’ but both of these will navigate away from your page.


    Instead, you can click the standalone save button. This will save your progress without navigating away from the page 😊

  14. When previewing the attachments / supporting documents, it would be great to be able to move the preview onto a different screen so can more easily mark of items as correct as reviewer, without having to download/ open.

    2 votes

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  15. It would be great to be able to set up a Placeholder for our company logo so we can include it on emails.

    1 vote

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  16. I would really like to see an auto bill feature connected to the payment services. Give the invoiced party the opportunity to have their credit card automatically charged when the recurring invoice is created each month, week, etc. This functionality exists currently in Freshbooks, would love to see it in Xero!

    1 vote

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  17. Xero use to integrate with Shopify for free - through the services of a third party app developed by Bold. Now the provider of the Xero/Shopify integration (Bold) has introduced a fee for this simple integration.

    In my opinion, as Xero is the most expensive accounting software provider on the market, the introduction of Bold's fee for this integration has removed Xero's main competitive advantage. The cost of Xero use to be justified because the Shopify integration was free. Now that you have to pay for this integration as well, users of Xero & Shopify have to pay even more…

    1 vote

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    We hope you heard of our new Xero Shopify integration, built in-house, and launched Nov 2021 😊

    The integration syncs your Shopify sales transactions to Xero automatically for easy payment reconciliation. You can choose your automatic sync settings to suit your Shopify settings and align with your business needs.

    The integration is available globally. Find more on the integration, how it works and the needs it can solve for your business in our Xero app store.

  18. Hi there,

    I've tried the existing integrations with Shopify and Xero and the only partially viable option available has many problems. We're using this for our website https://discountoffice.co.nz. We've given up on automation between the two platforms and now manually invoicing at the end of the day which consumes a lot of our time. Do you have any plans to develop an official app to integrate the two platforms?

    1 vote

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    Hello, just letting you know that Our Developer community is the best place to seek out help on oAuth and anything to do with the API and building integrations.

    That being said, I also wanted to share about the new integration we announced with Shopify in November last year (2021). The Shopify integration is designed to help business owners save time on admin by reducing the manual data entry and paperwork associated with reconciling and interpreting sales data, giving you an up-to-date view of finances, cash flow and business performance.

  19. Currently there is detailed expense report in Xero Projects. That's why I cannot use Projects for invoicing and billing yet, because we (engineering consulting industry) are required to submit itemized documents to support any invoiced expenses. For example,
    - if it's a subcontractor cost, we need to present the subcontractor bill details
    - if it's a mileage reimbursement, we need to present mileage rate and number of miles and the employee who requested such reimbursement.
    So, please add the expense report feature in Xero Projects!

    1 vote

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  20. Hi,
    We run multiple projects with many resources, it would be good if we could assign or restrict user view/access to specific projects.
    Thanks.

    1 vote

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