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96 votes
Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.
With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.
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Sonya O'Connor
commented
One would think 2 years after I raised this and the number of comments that have been lodged that XERO would have sorted this ...
An error occurred while saving the comment Sonya O'Connor
commented
Come on XERO how many more complaints before you listen? This is costing YOUR customers money and time.
An error occurred while saving the comment Sonya O'Connor
commented
surely you can see that this is causing issues and costing your clients money Xero! Please fix!
An error occurred while saving the comment Sonya O'Connor
commented
So fed up with all the changes to the Quote system this year. Removing the default % has created a huge issue for us with staff not picking up on it and sending inaccurate quotes this has cost us money and time.
Sonya O'Connor
supported this idea
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Kelly Munro (community Manager, Xero), Whether XERO is busy or not at the moment is irrelevant. This was bought to Xero's attention November 2022 (almost 2 years ago) when the change first happened. Everyone has been asking for it to go back the way it was. However, Xero appears to be uninterested in what its customers have to say.