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  1. Tracking - Make mandatory / required

    196 votes

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    submitted  ·  76 comments  ·  For small businesses » Business features  ·  Admin →
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    Rhys Roberts commented  · 

    Sadly I am not sure this is going to get any attention. Submitted 2 years ago, 141 votes in support no downside to anyone of implementing it and a massive upside to those that need it. Response from Xero? Crickets. But the Unicorn Easter Egg gets actioned within days. To be clear, I also voted in favour of the latter, but seriously Xero get your priorities right.

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    Rhys Roberts commented  · 

    When Xero started out they genuinely listened to customer feedback - I recall talking with Rod Drury in about 2011 discussing the need for payroll in Xero, following which they bought Paycycle (not personally claiming the credit for this, mine was just one of many voices) and integrated it into the app. Many other examples of development driven by (or at least informed by) user needs.

    Over the past few years, they have (IMHO) become less and less responsive to actual client needs, spending developer time on features that add no value to anyone, whilst ignoring feature requests that would deliver benefit. I am holding out almost nil hope of this feature actually getting actioned! :-(