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220 votes
Thanks for everyone's feedback and the strong support for a report that shows average days to pay by customer. We know this visibility is important for businesses wanting to identify habitual late payers and make better credit and cash flow decisions.
Right now, we've begun work to develop reports that improve visibility of payment performance. Our immediate focus on the supplier side and a new Supplier days to pay detail report that'll show historical payment behaviour across suppliers.
Once that’s rolled out, we’ll begin work on additional reports for customer payment performance, which will solve the needs in this idea.
I'll be back to update you all here as work for customer reports gets underway. 🙂
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Howard Robbins
supported this idea
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There is a workaround you can do that is a good substitute until they implement this feature. Export the 'Receivable Invoice Summary' report. The report has a 'Last Payment Date' column that you can add to it. Then if you subtract the last payment date from the invoice date you will get the days to pay. Make a unique customer list and average the results over a period you determine when you set the date range for the report e.g. 1 year, 2 years, 5 years.