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  1. 264 votes

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    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

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    Ann-Marie Tulloch commented  · 

    A must for financial controls in a business. As Finance Director for a £20m turnover business I need to know if one of my finance team members changes a bank account. We use bulk uploads to the bank so there's little other opportunity to pick up changes without trawling through the assurance dashboard, which cannot be filtered by date to focus on one financial year at a time.

    Critical that a bank account change notification is sent to nominated individuals, not all bank admin as this can include and involve far too many people in the finance team with unnecessary email traffic.

    Critical that the assurance dash board can be filtered by date or financial year. I don't need to see assurance for events that happened years ago.

    Ann-Marie Tulloch supported this idea  ·