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  1. Email Settings - Set which users to receive Bank account change notification

    264 votes

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    140 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

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    Hayley Forkgen commented  · 

    All changes to bank accounts is a serious fraud avoidance matter!! Notifying other nominated users when supplier bank accounts are changed should be implemented without delay - and given this feature operates in Payroll, it shouldn't be that hard to roll out to Supplier bank accounts!!! We have experienced theft from our business directly as a result of not realising that supplier bank accounts were being changed! Please implement this urgently!!! This is a massive short-sightedness on XERO's part in my opinion - and I otherwise love XERO products!

    Hayley Forkgen supported this idea  ·