Thanks everyone, we understand the interest for being able to pass on credit card and payment service fees to your customers.
Atm, as some of you have noted - if you're using or set up Stripe as a payment service for your organisation you'll have the ability to pass processing fees onto your customers. This'll be included in the Invoice total when the customer clicks on the Pay now button in your invoice - you can read up on and follow steps on this here.
Outside this service, while not automated there are ways to represent and pass on fees to your customers;
Add detail to your invoice payment terms so this is clear to your customer
If there is a default fee that'd be charged you might like to set this up as an untracked item in Xero, that you can easily select and add as a line to your invoice, or
Edit the invoice to add the charge as a new line once the payment method has been confirmed with your customer
We know this doesn't automate and solve the idea if you're using another payment service at present, and to be upfront this isn't something we have development plans for right now, but we'll continue to keep eyes on the support here and communicate any advancements for this in the future.
Thanks everyone, we understand the interest for being able to pass on credit card and payment service fees to your customers.
Atm, as some of you have noted - if you're using or set up Stripe as a payment service for your organisation you'll have the ability to pass processing fees onto your customers. This'll be included in the Invoice total when the customer clicks on the Pay now button in your invoice - you can read up on and follow steps on this here.
Have ended up here trying to work out how to auto add Paypal fees to invoice payments when customer pays via paypal but seems there is no way to . Works for Stripe but not paypal so I guess as others have done I'll also remove paypal payment option. With tight marjins and often discounts it's now hurting too much or instate as Lou Smith has suggested.
David Paul
supported this idea
·
Have ended up here trying to work out how to auto add Paypal fees to invoice payments when customer pays via paypal but seems there is no way to . Works for Stripe but not paypal so I guess as others have done I'll also remove paypal payment option. With tight marjins and often discounts it's now hurting too much or instate as Lou Smith has suggested.