I agree with some of the other comments below that this is a shortcoming in Xero's provision for its customer.... especially for the monthly amount we are paying (other cheaper online accounting systems eg Clearbooks offer an accessible archive of e-mails sent to customers). If we are sending e-mails to our clients and including extra details about their purchase, potential or otherwise, we really should be able to look at those e-mails as a record of proof as to what has been communicated with them.
Jim White
supported this idea
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I agree with some of the other comments below that this is a shortcoming in Xero's provision for its customer.... especially for the monthly amount we are paying (other cheaper online accounting systems eg Clearbooks offer an accessible archive of e-mails sent to customers). If we are sending e-mails to our clients and including extra details about their purchase, potential or otherwise, we really should be able to look at those e-mails as a record of proof as to what has been communicated with them.