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For small businesses

Customer ideas for Xero's business & accounting features, subscription & support, user roles, contacts and Xero Payroll

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312 results found

  1. Adding 'statements' to the Sales drop down navigation. Simple addition, rather than having to go through the full Invoice page to send statements at EOM.

    151 votes

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    Hi everyone, thanks for your engagement and sharing how we can further improve the new navigation experience for you here.

    Our product team are paying close attention to your feedback on the drop down options, and we're continuing to monitor the interest this idea receives.

    We'll let you know if there are any updates, here.

  2. On the Sales menu, I would like a sub-menu/fly-out to the right of Invoices with links to the Draft, Awaiting Approval, Awaiting Payment, Paid, and Repeating tabs on the Invoices page. This would enable me to go directly to the tab I want, saving a click or two, and reduce page load time instead of always landing on the default tab then having to click the one I actually want. Clicking Invoices should still go to the All tab. Same could be done on the Purchases menu for Bills.

    Alternatively, instead of a sub-menu/fly-out, add Draft, Awaiting Approval, Awaiting Payment,…

    95 votes

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    We appreciate you sharing feedback on the changes we could make to further enhance the new navigation for you, here!

    Understanding that sub menus or more levelled drop downs could be helpful in some places, this is an idea our product team have a close eye on.

    If there is any news I'll share an update with you all on this, here.

  3. On the Sales menu, I would like a sub-menu/fly-out to the right of Invoices with links to the Draft, Awaiting Approval, Awaiting Payment, Paid, and Repeating tabs on the Invoices page. This would enable me to go directly to the tab I want, saving a click or two, and reduce page load time instead of always landing on the default tab then having to click the one I actually want. Clicking Invoices should still go to the All tab. Same could be done on the Purchases menu for Bills.

    Alternatively, instead of a sub-menu/fly-out, add Draft, Awaiting Approval, Awaiting Payment,…

    96 votes

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    Hi team, we appreciate your valuable feedback on how we could keep improving the new navigation experience for our customers.

    We appreciate hearing how and why sub menus could be helpful in some sections of the navigation and this is something our product team are monitoring closely.

    I will share if there are any plans or progress to share on this, here.

  4. Fewer clicks - Help banner on each page. I would like to be able to disable this permanently for established clients.

    82 votes

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    We're grateful for sharing your experience with the beta for our new navigation.

    Our Community have reviewed and shared your feedback with our product team. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Before the update, we were able to add settings like Report Codes to favourites, so it would appear automatically on the drop down list. Can you please reinstate the ability to add specific settings to favourites

    49 votes

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    Thanks for letting us know how this favourites feature matters to you.


    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would benefit them, too!

  6. Ability to turn off email notifications for submitted expenses to Xero admins. Only started receiving email relating to submitted expenses as of 10th July 2025 but have been told by Xero support that it is an integral part of expense management and can’t be switched off. Have used Xero and expenses since 2019 and have never received an email relating to an expense submission. Am more than happy to continue receiving notifications of submissions via Xero Me mobile app but do not want or require email notifications.

    34 votes

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    Hi everyone, we appreciate your feedback, and have been monitoring this change closely.

    We appreciate the differing needs of our customers our product team have temporarily removed the notification changes mentioned in my previous update - This means this'll reduce the amount of email notification you're receiving from expenses.

    We're looking into enabling more controls for expense notifications and I'll come back to share any further news around this with you here.

  7. With the new layout I cannot star the financial settings anymore. please add this to the drop down

    23 votes

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    Thank you for your valuable contribution! We've reviewed your idea, and it is now open for community feedback and voting.

    To help your suggestion gain traction, we encourage you to share it with colleagues who would also benefit from this change. Their votes and comments will provide additional insight into how this improvement could enhance the Xero experience for everyone.

  8. Connected apps and recommendations - I would like to be able to recommend for clients on this page.

    40 votes

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    We're grateful for sharing your experience with the beta for our new navigation.

    Our Community have reviewed and shared your feedback with our product team. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. I'd prefer to see the Tax Menu consolidated into either the Reporting or Accounting menu. Having more options just adds clutter and unnecessarily overwhelms users.

    27 votes

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    Hi team, we appreciate the interest from you all on the new navigation experience.

    We're keen to continue tracking where our customers would find features the most useful in terms of navigation and if there are any changes for the location of Tax I will share with you here.

  10. Can we add hotkeys for frequently used functions.

    For example

    Search - Alt + S

    Invoice - Alt + I

    Dashboard - Alt + D

    Bank rec - Alt + B
    And etc

    21 votes

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    We appreciate some of our customers find keyboard shortcuts very useful for navigating. Thank you for sharing your interest in this with us, here.

    Our product teams are aware of the interest in this here and it would be great to hear more of the specific shortcuts you'd find most useful here. We'll share any updates with you here.

  11. I would suggest adding "Drafts" to sales and purchases menu.

    22 votes

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    Great to be getting this feedback and see the input from our community that are getting a gauge of the new navigation experience. Thank you.

    Our product teams are very close to the different needs being shared from our customers in the forum here and we will keep you updated if there are any plans made around the menu options for Sales.

  12. One of the key steps in preparing client financials is to ensure accounts, especially newly added ones, are assigned to the correct report code. I had the favourited on every client in the old navigation for quick access as it's something I need almost every time. It'd like that back.

    11 votes

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    Great to get your feedback here, Chris. It'll be good for us to get a sense of interest from others in community that also found this Favouriting of Advanced Account settings useful.

    We're keeping a close eye on the interest and will share if there are any updates for you here.

  13. I would suggest adding "Drafts" to sales and purchases menu.

    20 votes

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    Hi everyone, thanks for sharing back on the new navigation experience with us here. We understand there are different options that our customers would find most useful within the menu drop downs and our product teams are paying close attention to the feedback we receive on this in Product Ideas. We will share any updates surrounding this with you all here.

  14. Great Change
    Upcoming changes are very useful. However, a small suggestion re. the home page menu: As an Accountant in practice would like the following order.

    Home
    Accounting
    Sales
    Purchases
    Payroll
    Reporting
    Tax and
    Contacts.

    13 votes

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    Interesting to hear the differing views in terms of the ordering here. Thanks for your feedback.

    We're paying close attention to everything our community is sharing about the new navigation here and if there are any plans made around the ordering we will let you know.

  15. Please bring back the search button in the top menu when windows are reduced size.

    It has been replaced by the AI button, which is frankly not very useful. Search is used constantly.

    Changes like this make Xero decreasingly viable for our employees to use on a laptop.

    8 votes

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    Hi team, appreciate your feedback on the new navigation and though we don't have any immediate plans around changing the placement of global search we'll continue to track the interest for this here.

    While not exactly the solution you're after, to save you clicks you could instead use your key board to type '/' which'll automatically open search for you 😊

  16. I would like to know how to turn off JAX prompts and remove the icon from the middle of my screen when I am trying to send an email to a client. The comments are closed on the other post regarding this, however the question has not been answered. Please directly address how to remove this now that it no longer in beta.

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  17. Custom reports as an option the Report drop down. I know we can favourite them, but if we have a lot of custom reports it's quicker just to go to the custom report page immediately and work from there.

    11 votes

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    Thanks for sharing your feedback on the new navigation experience, Hilary.It's great to hear our customers are familiarising themselves with the new layout.

    We've reviewed your idea and now it's up to the community to get behind and support it. Our product team are paying close attention to the ideas and feedback we are receiving on this, and we'll continue to track the interest closely.

  18. Please add Tracking Categories back to the main menu, so it can be accessed with one click instead of having to navigate through to settings. Under accounting tools would be fine. Thank you

    6 votes

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    Thanks for raising your feedback with us here. It's really good to understand what's important to help our customers working in Xero.

    If possible it'd be great to get more detail as to why you're often needing to access the Tracking Settings? In many places you'll find that you can add new tracking options for a category while on the go and entering transactions in your org, so would appreciate deeper understandings of your business flows here.

  19. Can the list of favourite reports be set to default to always include the Trial balance (at least with Advisor rights). As an accountant I always run a Trial balance report and have to manually set this as a favourite on every client I log into. I also regularly use the accountant transaction report and Aged payables and receivables which are already default favourites.

    10 votes

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    Thanks for sharing on the new navigation with us here, Shirley. We'd like to get a sense of the interest in this from the community here and will keep a close eye on the traction.

    If there are any updates we'll share with you here.

  20. Can the main pull down bar (Dashboard, Business, Accounting, Projects, Contacts) be fixed at the top of the page? When viewing a screen that has 100 or more lines, it would be a lot more convenient to have immediate access to this than having to scroll all the way back up.

    232 votes

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    Hi team, we appreciate all the feedback this idea has received over time. With our reimagined navigation this is something our product teams considered closely, however there is a bit of work involved to achieve what's being asked and we want to be open it's not in the roadmap right now. However, we're keeping a pulse on the feedback here and will be sure to share if there's any progress. Thanks

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