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MFA - Move cursor to code field automatically

When I login to Xero, I enter my email address and password and am taken to the second page (MFA).

I'm then asked for the authenticator code, but I have to click into the field to enter the code.

Xero knows that there is an almost 100% likelihood that the first (and only) thing I am going to do on that page is enter the MFA code.

Xero should automatically have the cursor in that field so that I can type the code without clicking into the field.

13 votes

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Sam Gray shared this idea  ·   ·  Report…  ·  Admin →
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  • Martin Danger commented  ·   ·  Report

    Xero does go on about this procedure saying that they won't rush things because they want to get things right. It would be good if Xero would share their procedure for making changes. Because, as we see once again, that procedure lets through some very basic errors.

  • L Grover commented  ·   ·  Report

    On the page after you log in, where you enter the Authenticator Code, why does the cursor not go to the box straight away instead of having to click in the box to enter the code?

  • Garry Arnold commented  ·   ·  Report

    Agree this is totally annoying lack of functionality feature. Lazy and sloppy programming. Many other MFA sites that we use have context focus to the MFA input field, and like other comments here I just start typing away thinking that I'm at that field.

  • Sarah Jacobs commented  ·   ·  Report

    We all use Xero for our jobs and it's time consuming to keep having to vote and comment on product ideas and raise cases for basic functionality like this. Xero needs to really think about these small tweaks that will make using Xero as efficient as possible.

  • Charlie McDonald commented  ·   ·  Report

    MFA - Can you guys have the cursor default into the text box when entering the 2FA. EVERY SINGLE TIME I get the code and start typing, only to find I have been typing into thin air. Then I click in the box, type it again, but the 2FA has timed out. Start again.

    Please save me a week of my life by defaulting the cursor position into the 2FA text box. I know it is just a click of a button, but this feature could save decades of productivity across all Xero users, and it could be you that did it. Imagine the puffed up feeling that will give you. You might even get a medal from Angus Taylor.

  • Shannon Grew commented  ·   ·  Report

    100% Small tweak, I'm frustrated with this on a daily basis

  • Jonathan Day commented  ·   ·  Report

    such an easy win. please make this UX improvement, it should take literally a single line of code... #please

  • Alan Cherwinski commented  ·   ·  Report

    Hi,

    Could you please ensure that when the "Enter the 6-digit code found in your authenticator app" page loads, the browser cursor is automatically placed in the authentication code field? Currently, users have to manually move the cursor and activate the field before entering the code, which is inconvenient.

    Every time I use this feature, I end up typing the code twice because I have to move the cursor into the field before entering the code. Most 2FA pages are better designed, and I doubt any hypothetical security feature justifies this inconvenience for customers.

    Thank you,