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  1. 917 votes

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    Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

    This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

    We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

    At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…

    Anita Collyer supported this idea  · 
  2. 7 votes

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    Hi everyone, thanks so much for taking the time to share this idea and explain the impact it’s having on your payment runs.

    We can absolutely see how splitting one payment run into multiple batches adds extra steps and complexity to the process, especially for organisations managing a high volume of bills.

    Because of the support and detail we’re seeing on this idea, we’re moving it to Gaining Support. This helps us better understand how many customers are affected and the different ways this limit is impacting their workflow.

    Please keep the feedback coming — if you can, add a comment with a bit more detail about how many bills you’re typically paying in a batch and how this affects your process. That context is really helpful for our team.

    Thanks again for raising it and for helping us build a better experience 💙.

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    Anita Collyer commented  · 

    Batch payments should be increased to a minimum of 500, as the current limit of 200 is insufficient.

    Additionally, when creating a batch payment, it would be beneficial to allocate the payment to both the supplier invoice and the credit note. This allocation ensures that the payment is reflected on the remittance.

    Anita Collyer supported this idea  ·