Settings and activity
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751 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
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Megan Bright
commented
Yes a must do please Xero!
Megan Bright
supported this idea
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Hi, any update as to when this might be happening. Getting an increasing number of emails from different companies saying they now have 2 email addresses, one for invoices (automated) and one for statements. It feels unprofessional telling them we can only have one email address. We have too many customers to go and manually add/delete each month when sending the statements. You seem to have updated a lot of things lately that I don't find useful. This would be.