This should have been implemented now it is a simple addition from a development point of view and would make a significant improvement for its users.
There is a legal perspective that Xero are missing here.... that is, if a company has to pursue legal channels to escalate the unpaid debt then they will need evidence that attempts to remind the customer that a payment is due were sent. Users are unable to print anything from within Xero to prove that the reminder emails were sent other than a screenshot of the awaiting payment screen.
If there was the option to cc the reminders the company would be able to print a copy of the reminder emails that were sent and use in their chronology of events.
Rebecca Whiteman
supported this idea
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This should have been implemented now it is a simple addition from a development point of view and would make a significant improvement for its users.
There is a legal perspective that Xero are missing here.... that is, if a company has to pursue legal channels to escalate the unpaid debt then they will need evidence that attempts to remind the customer that a payment is due were sent. Users are unable to print anything from within Xero to prove that the reminder emails were sent other than a screenshot of the awaiting payment screen.
If there was the option to cc the reminders the company would be able to print a copy of the reminder emails that were sent and use in their chronology of events.
Please look at implementing this Xero.