Lately, we have found that Xero's internal rounding mechanism creates problems for us when the units are not whole numbers. I have an invoice, where the pricing remains the same, but because we are billing for time, the system arbitrarily rounds up or down or sometimes not at all. (one item is correctly billed as $193.99, another is rounded up to $194.00 and yet another that confounds me is spread to four decimals $193.9933! and this is the system mucking around with my unit pricing - it is simply $193.99 in the system).
Ability to set our own number of decimals and fix the final number would help. I reached out to helpdesk and they are asking me to manually change the invoices in .pdf or .docx format. If it were for one invoice, yeah sure. But when you have a few hundred of them to deal with, no. And its been three days and still no solution or time frame for resolving this issue. Might have to bite the bullet and change software to one that causes less grief.
Wee Lee Chen
supported this idea
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Lately, we have found that Xero's internal rounding mechanism creates problems for us when the units are not whole numbers. I have an invoice, where the pricing remains the same, but because we are billing for time, the system arbitrarily rounds up or down or sometimes not at all. (one item is correctly billed as $193.99, another is rounded up to $194.00 and yet another that confounds me is spread to four decimals $193.9933! and this is the system mucking around with my unit pricing - it is simply $193.99 in the system).
Ability to set our own number of decimals and fix the final number would help. I reached out to helpdesk and they are asking me to manually change the invoices in .pdf or .docx format. If it were for one invoice, yeah sure. But when you have a few hundred of them to deal with, no. And its been three days and still no solution or time frame for resolving this issue. Might have to bite the bullet and change software to one that causes less grief.