Skip to content

Settings and activity

2 results found

  1. 231 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Con B commented  · 

    New to Xero from MYOB (unfortunately) because it seems like Xero takes a similar mediocre stance when it comes to critical 'bugs' / 'serious shortcomings in design' as MYOB does. Serious design flaws need to be rectified immediatly, not months or years later IF enough paying customers compalin about it. One paying customer is more than enough to trigger rectification of serious design flaws! Just get the problems fixed ASAP Xero! When I asked support they suggested manually keying in a 'new' invoice for the customer who has a complex monthly 30 line invoice (who wants a templated invoice early). What a joke! I figure over $NZ 1Billion in revenue should be plenty to rectify the critical design flaws I see on this 'enter your idea' page.

    Con B supported this idea  · 
  2. 254 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi team, we totally get how bulk updating amounts on repeating invoices would help speed up the process and accuracy in amounts going out for regular customer sales.

    Our product team is beginning to explore repeating invoices and the future of how we support these type of regular transactions. As part of this they're carefully considering popular ideas that have been raised by our community. We’ll come back to share further updates, once they’ve got a good handle on where this works stems.

    An error occurred while saving the comment
    Con B commented  · 

    We recently moved from MYOB to Xero, and its just like MYOB all over again with paying customers notifying about OBVIOUS problems with the software, and nothing gets done.

    The post above from Xero suggesting that customers use export/import to update repeating pricing is a total joke; how about adding a simple tick box to product and service items to select whether you want an item update pushed through to the same items listed in repeating invoices when you press save?
    Lift your game Xero or customers will be forced to look eslewhere for a proper accounting package!
    Oh also, no phone number to call to escalate the issue, only an unmanned "product ideas" forum...

    Con B supported this idea  ·