If you provide the option to edit the email template before sending then Xero MUST provide a copy of that amended email as it is no longer a "default" or "basic" template. This also provides an audit trail and to provide confirmation of what was said to the customer in the event of a dispute.
If you provide the option to edit the email template before sending then Xero MUST provide a copy of that amended email as it is no longer a "default" or "basic" template. This also provides an audit trail and to provide confirmation of what was said to the customer in the event of a dispute.