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  1. Invoicing - Remove 'Powered by Xero' in Footer of emails

    102 votes

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    158 comments  ·  For small businesses » Business features  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster. 

    That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.

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    Mark Tudor commented  · 

    We agree with everyone else about the undesirability of this new "feature". I'm not averse to the branding being an OPTIONAL inclusion for those who do not mind. I don't even mind if it's opt-out rather than opt-in.

    But you need to let people choose to disable it if they wish to do so.

    If it's "for our benefit" then allow us to choose whether we want that benefit.

    As others have said, this is hostile behaviour from Xero towards your customers. And disabling the Vote feature to hide the strength of feeling is unbelievable behaviour.