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  1. Customer Statements - Option to remove links to invoices

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    72 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for continuing to share your feedback on this idea.

    We appreciate wanting to hear more on where this is at and we'd like to update that we're just beginning to explore the future of Statements within Xero.

    We understand the need for more control over what’s included in statements, particularly when invoice links or related actions don’t reflect the way your business work, or cause confusion for the customers receiving them.

    This is something our team will be taking into careful consideration as that work develops.

    We’ll keep you updated here as discovery progresses.

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    Sophie Roach commented  · 

    This is causing massive confusion to customers, they are requesting copies of invoices with the correct information on the invoice. Our invoices are imported from another system to xero. We need to be able to remove the link on the statements to stop this.

    Sophie Roach supported this idea  ·