Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Contacts - Permanently delete if no records

    134 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    submitted  ·  62 comments  ·  For small businesses » Contacts & communication  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Chuyan Shi commented  · 

    A new contact can be so easily created by a typing error but cannot be deleted afterwards? The suggestion to merge or archive is not really that helpful. Why not just allow a permanent deletion of such contacts? It is just a wrongly typed name. It's not even a contact.

    An error occurred while saving the comment
    Chuyan Shi commented  · 

    I think this is a simple request and should not be too difficult to implement. Why are we not able to delete them when there are no transactions associated with these contacts? As all others mentioned, this is not affecting audits (I wonder how can a contact with zero transactions affect audits?)

    I think most, if not all of us here are organised people and we really cannot tolerate messy contact list! But Xero is not helping by denying us a 'delete' button. Imagine your phone has outdated/ wrongly spelt contacts and there is no delete button to remove them? Can Xero developers imagine that?

    I'm surprised that this has been asked for years and nothing has been done!
    We urge you to do something about it. Your kind attention is greatly appreciated! Spare your support team from answering the same question with the same (unconvincing) reply for years.

    Thank you!

    Chuyan Shi supported this idea  ·