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  1. New Invoicing: Choose default calculation type for the discount column

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    65 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.

    With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.

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    Ankur Shokeen commented  · 

    Hi,

    This is absolutely unacceptable. The new invoicing interface has introduced a disastrous change to how discounts are handled. We are now forced to manually add a "%" sign for percentage discounts, which is creating chaos in our operations.

    This is not just an inconvenience—it’s a severe issue that could lead to significant financial losses. For instance, if we intend to apply a 10% discount on a $50 item but forget to include the "%" sign, the system incorrectly applies a $10 discount instead of the correct $5. This is inexcusable and could end up costing us a lot of money.

    The old classic invoicing system managed this correctly without any issues, so there’s no reason this new system can’t do the same. We need an immediate resolution to ensure that the discount field defaults to percentage mode and eliminates the need for the "%" symbol.

    This problem is urgent and requires immediate action. If there’s already a way to fix this, send us detailed instructions right now. Otherwise, we demand a prompt update to rectify this glaring flaw and prevent further financial damage.

    This needs to be addressed immediately.

    Ankur Shokeen supported this idea  ·