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  1. Contacts - Allow duplicate contact names

    127 votes

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    72 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    James DC commented  · 

    Is there any update to this? I know this said isn't 'coming short term' which as a developer usually means not within the next 6 months, but it would be nice to know if the xero devs are currently discussing it, or creating a POC, or even in testing stage. We're in the process of migrating our invoicing system to xero of which we have hundreds of duplicate organisation names, and fudging them with a zero width space isn't the answer. At the moment its a show stopper on my API work as our internal system doesn't enforce this. Even a combination of account name + account ref if uniqueness must be upheld would be sufficient.

    James DC supported this idea  ·