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190 votes
Hi everyone, we want to thank you all for your meaningful feedback and detail of the uses you each have for enabling duplicate names for contacts.
Right now, the contact name field is the key identifier that interacts with many other Xero features, and as such, changing how this field functions is not a small feat.
As noted by others in the comments, some users have found adding unique characters or using the account number in the contact name useful.
At this time we don’t have plans for developing the ability to have duplicate names of a contact in Xero. However, the work happening around core features might open the door for improvements like this down the line.
For now, we'll keep a close watch on the support this idea continues to build, and we’ll make sure to share updates if anything changes.
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James DC
supported this idea
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Is there any update to this? I know this said isn't 'coming short term' which as a developer usually means not within the next 6 months, but it would be nice to know if the xero devs are currently discussing it, or creating a POC, or even in testing stage. We're in the process of migrating our invoicing system to xero of which we have hundreds of duplicate organisation names, and fudging them with a zero width space isn't the answer. At the moment its a show stopper on my API work as our internal system doesn't enforce this. Even a combination of account name + account ref if uniqueness must be upheld would be sufficient.