We absolutely need to be able to see prior communications to customers as each customer is individual therefore their treatment in credit control differs. We need to be able to see what we said to them last time we chased payment on an invoice to recall what to say this time
We absolutely need to be able to see prior communications to customers as each customer is individual therefore their treatment in credit control differs. We need to be able to see what we said to them last time we chased payment on an invoice to recall what to say this time