We pull both 'payee description' and 'reference' in from Xero to our internal billing platform, but have noticed that 'reference' is being truncated, so our internal billing platform is not able to use our fuzzy logic to match payments. This means our internal CS team must spend more time manually matching payments. Is there a fix coming for this?
We pull both 'payee description' and 'reference' in from Xero to our internal billing platform, but have noticed that 'reference' is being truncated, so our internal billing platform is not able to use our fuzzy logic to match payments. This means our internal CS team must spend more time manually matching payments. Is there a fix coming for this?