Enter your idea

Hello Xero - let be clear - this is not how it should have been designed. I do hope that whoever "designed" this has been send for UI/UX (or whatever you call it) re-training. There is no reason for it, no consistancy with the rest of the invoicing screens and it's a pain when trying to update repeating invoices templates for a customer that has multiple. As other peope have said on this feed it's a BUG and it is patronising for your support team to be telling customers anything else

We pull both 'payee description' and 'reference' in from Xero to our internal billing platform, but have noticed that 'reference' is being truncated, so our internal billing platform is not able to use our fuzzy logic to match payments. This means our internal CS team must spend more time manually matching payments. Is there a fix coming for this?

'This BUG is really BUGging us - please hurry up and rectify it!'

I would not hold out much hope. They still have not fixed a simple bug for the remittance popup and sending a copy with the checkbox. Seems simple fixes are beyond them. :-(

This BUG is really BUGging us - please hurry up and rectify it!

I agree that this should be fixed. It seems to be either an oversight or poor development (in contrast with the rest of the app)

This is much more of a bug that simply needs fixing than it is a feature request. Please just fix it.

Similarly with statements sent to customers, reference columns are needlessly truncated there too to the extent of making them effectively useless.

I also have logged a support case (CX0013680696) for this bug but was told it was operating "as designed".
I look forward to 2052 when some developer eventually fixes this BUG. (It's not operating "as designed", It simply hasn't been "designed"

Repeating Invoice Reference is too short. When I open the repeating invoice screen, and I have a client that has different services, I cannot read the full reference description.

OMG please fix this! We can read the full reference in All/Draft/Awaiting Approval/Awaiting Payment/Paid invoices, but not Repeating Invoices.

You have a column for reference on the Repeating Transactions screen which is about 25 characters wide, yet only show about 10 or 12 characters?? Other screens like Paid, Awaiting Payment have the same width, but one can see all of the reference?

Please make the same for repeating Transactions and correct this BUG!!

When viewing a list of repeating invoices, the reference column is truncated to around 15 characters whereas when the same column is viewed for any of the other filters (all, draft, awaiting approval, awaiting payment, and paid) there is no truncation.

The support team have requested that I create a "Product Idea" which is the purpose of this post. Seems however very much like a design fault as the column is wide enough and I do not see much difference with the layout of this filter vs the others I have mentioned

Absolutely agree with this. I need to be able to see the entire Reference for each invoice to be able to differentiate between them.

This irritates me too, particularly as Xero doesn't have the functionality to report/export repeating invoices, so I have to manually populate a spreadsheet with this information and have to click on every repeating invoice to view the reference.

Also the date columns are all really wide but only need to be 11 characters to fit the date in dd mmm yyyy format, which is such a waste of space