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  1. Contacts - Allow duplicate contact names

    190 votes

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    103 comments  ·  Contacts & files » Contact  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we want to thank you all for your meaningful feedback and detail of the uses you each have for enabling duplicate names for contacts.

    Right now, the contact name field is the key identifier that interacts with many other Xero features, and as such, changing how this field functions is not a small feat.

    As noted by others in the comments, some users have found adding unique characters or using the account number in the contact name useful.

    At this time we don’t have plans for developing the ability to have duplicate names of a contact in Xero. However, the work happening around core features might open the door for improvements like this down the line.

    For now, we'll keep a close watch on the support this idea continues to build, and we’ll make sure to share updates if anything changes.

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    Bruno Di Gregorio commented  · 

    Hi team,

    Just facing a problem with xero as I'm wasting time inserting clients into the system. The reason is, as we have clinets that are working for the same company, but as we need to bill them separately, each time that I have a new client, even though is working for the same company, we still need to create a new account.

    For this reason, I was asking if there would be an option to duplicate the contact and then modify the primary contact and email address. So in this way we would save a lot of time.

    Thanks
    Bruno

    Bruno Di Gregorio supported this idea  ·