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  1. Contacts - Allow duplicate contact names

    147 votes

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    80 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Bruno Di Gregorio commented  · 

    Hi team,

    Just facing a problem with xero as I'm wasting time inserting clients into the system. The reason is, as we have clinets that are working for the same company, but as we need to bill them separately, each time that I have a new client, even though is working for the same company, we still need to create a new account.

    For this reason, I was asking if there would be an option to duplicate the contact and then modify the primary contact and email address. So in this way we would save a lot of time.

    Thanks
    Bruno

    Bruno Di Gregorio supported this idea  ·