It is ridiculous that this can't be done if there are no transactions attached. What is the point of merging contacts if contact remains in archive. If there are no transactions, please Xero do what MYOB desktop has always allowed when there are no transactions. I can't believe that Xero Support cannot assist with this. For a product that generally delivers on what customers need, it is really failing to provide a much needed function in this instance.
Michelle Simms
supported this idea
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It is ridiculous that this can't be done if there are no transactions attached. What is the point of merging contacts if contact remains in archive. If there are no transactions, please Xero do what MYOB desktop has always allowed when there are no transactions. I can't believe that Xero Support cannot assist with this. For a product that generally delivers on what customers need, it is really failing to provide a much needed function in this instance.