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  1. Invoices/Bills - Don't update contact address for existing invoices

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    17 comments  ·  Purchase orders, bills & inventory » Bills  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for continuing to raise the importance of this idea with us here.

    We appreciate why invoices and bills need to reflect the address details that were true at the time the document was created, and recognise the importance of this for record-keeping and audit purposes.

    As part of the work we’re progressing for multiple addresses per contact, we want to highlight that preserving historical invoice details within Sales invoices is something we’ll be solving.

    With multiple product teams working across different features we want to be upfront that work is not currently roadmapped for the Bills side, however we’ll keep this top of mind as that area of product continues to be developed.

    I’ll be back to share further updates as this progresses.

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    Damien Trevatt commented  · 

    We sell globally and have people that move from the US to the UK/EU and back again. Where the customer address record is updated how do Xero suggest we use their product to display the invoice as an official record for where tax is payable? Sure, we can download the invoice when it's created and keep it somewhere else, but this isn't conducive to effective business practices.
    The tax is fixed at the point of sale for taxation under the "tax rate" column in the invoice. Surely the address on the corresponding invoice can also be static as at that point in time the customer is at that address and should be billed as such.

    Damien Trevatt supported this idea  ·