Settings and activity
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102 votes
Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster.
That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.
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Brian Dureau
commented
No, just jargon, this is purely marketing or are you suggesting that a ZERO logo on an email is a legitimate cybersecurity tool? I think even mentioning it is a legal liability. Are you suggesting a ZERO logo can’t be copied? What we will need to do is email the invoice to our server then email the invoice out without the logo attached. Cumbersome, but then not really that much more cumbersome than the new invoicing platform and I would think the word cumbersome is a pretty ominous word for a software company to hear.
So the steps we have taken are
1. Ask our accountants to provide recommendations for alternative platforms
2. Look to move invoicing out to clients via that platform and have copy info inputted to ZERO
3. Gradually at a time that suits us bring all accounting functions across to new platform.
4. Cancel our ZERO subscription.
Getting a little tired of hearing ZERO continually telling us that what is good for it’s business is actually good for our business when it’s patently not.An error occurred while saving the comment Brian Dureau
commented
Get rid of the large XERO logo attached to every email sending out an invoice. It’s not your invoice we are emailing out it’s our invoice and we pay you to do so. Your logo attached to our invoices looks unprofessional and tacky
Brian Dureau
supported this idea
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The additional work to save the invoices and then email out through our exchange is time consuming and should be unnecessary. I’m not paying a fee to advertise XERO. It’s appalling.