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  1. New invoicing - Retain formatting and special characters in Contact 'To' field

    5 votes

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    3 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Appreciate your feedback here, Helen. We already have existing idea that we've added your vote to for the first 3 points you've shared. You'll receive any updates of progress for these separately. I'll just adjust the title for your idea here to reflect your last point around the formatting of a contact name. We'll let you know if there is any change planned for this, here.

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    Angela Brotherton commented  · 

    The 'new' invoicing is taking away all the things that could be done effortlessly & replaced with a lot of unnecessary searching & clicking & opening.

    I have just wasted a day of invoicing as I set up a new customer, the way I always have by putting the (position held) in brackets, with the customers name , but now with no warning the system doesn't like this but it also doesn't highlight what is causing the problem, just
    "Couldn’t save your changes. Something is wrong with our servers. Please try again later."
    So I raised a query at 10.30am & at 5.30pm I was told the the ridiculous reason.

    Everything seems to be a step backwards with 'new' !!

    Angela Brotherton supported this idea  ·