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48 votes
Hi everyone, we appreciate your engagement with us about Just Ask Xero(JAX) and concerns shared on the data this model uses.
To confirm the LLMs are not trained using any Xero data. The AI behind JAX uses LLMs available from commercial vendors like Microsoft, Google and Amazon, (we have commercial agreements that prevent them from training their models with our customers data), as well as proprietary technology, JAX Assure, that works in concert to support accuracy and security.
JAX is currently in beta - Once your organisation is invited to opt-in to the beta, you can trigger the opt-in buy sending JAX a message in the pop-up window of your dashboard.
However, if you’re not interested in using JAX, don’t send a message, and the assistant won’t be activated. You can also dismiss the pop-up using the 'x' in the top right corner. You'll be prompted once more and can…
David Maguire
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396 votesDavid Maguire
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Kelly and the team at XERO
Can you please remove JAX or at least give customers the option to turn it off or remove it themselves.
I don't want it. I never asked for it, along with a lot of your customer base.
This AI Junk you have added is unnecessary, unwanted, unwelcomed and is making myself and others I have spoken to start looking for another platform.
XERO, I DO NOT GIVE YOU PERMISSION TO USE ANY OF MY DATA LET ALONE BUSINESS DATA AS TRAINING MATERIAL FOR YOUR AI SYSTEMS